Safe Gaming

At 90ok Responsible Gaming — Keep the Fun Within Limits

Gaming is about fun, entertainment, and excitement — it should never become a burden. At 90ok, we believe that playing responsibly makes the experience even more rewarding for every player.

18+
Under-Age Prohibited
24/7
Support Services
100%
Voluntary Limit Setting
72 Hours
Cooldown Break
Our Commitment

The Core Pillars of Responsible Gaming

The six core principles behind 90ok's Responsible Gaming program

🔞
Age Restriction
Strict Age Verification
90ok is strictly for users aged 18 and above. Age verification via NID or passport is mandatory when creating an account. Any account found to belong to a minor will be suspended immediately.
💰
Budget Control
Personal Deposit Limits
You decide how much you spend. Set daily, weekly, or monthly deposit limits — any increase requires a 72-hour waiting period, which helps prevent overspending.
⏸️
Take a Break
Self-Exclusion
When you feel like you need a break, take one. You can self-exclude for anywhere from 24 hours to 5 years. You won't be able to log in to your account during this period.
⏱️
Time Management
Session Time Limit
Set your own time limit for each session. You'll receive an automatic alert when your time is up. Mandatory breaks are enforced after extended play.
🧠
Awareness
Reality Check Reminder
At regular intervals, you'll see a summary of how long you've been playing and how much you've spent. These brief reminders help you stay aware and in control.
🤝
Support
Professional Support Services
If you notice signs of addiction, our trained team is available around the clock to help — confidentially, without judgment.

What does responsible gaming actually mean?

Responsible gaming isn't just about following rules — it's a mindset. At 90ok, it means treating gaming as a form of entertainment, not a solution to problems. When gaming stops being fun and starts feeling like pressure, that's a sign something's off.

We believe every player is capable of making their own choices — but ensuring those choices are informed is what we're here for. That's why 90ok's responsible gaming program is built to protect players and promote awareness.

The Bottom Line: Gaming should be fun, exciting, and a way to unwind — never a primary source of income or a way to chase your losses.

Online gaming and Sports Betting are growing fast in Bangladesh. In this context, 90ok believes promoting responsible gaming awareness isn't just an ethical obligation — it's core to our values. A happy, protected player is our truest measure of success.

Warning Signs of Problem Gaming

We don't always notice when entertainment starts to cross into addiction. Check yourself against the signs below:

⚠️ Be alert if you're experiencing any of the following:

  • Repeatedly trying to win back lost money ("chasing losses")
  • Playing beyond your budget by borrowing money or dipping into your savings
  • Spending less time with family and friends, with gaming taking priority
  • Feeling restless, irritable, or depressed when you're not playing
  • Loss of focus at work, school, or in daily responsibilities
  • Lying to or hiding gaming expenses from family
  • Spending more time or money than you planned and being unable to stop
  • Looking to gaming winnings to solve financial problems

If two or more of the above signs apply to you regularly, pause and talk to us. Asking for help isn't a weakness — it takes courage.

90ok's Responsible Gaming Tools

90ok offers a set of tools to help you stay in control of your gaming. They're completely voluntary and free to use.

💳
Deposit Limit

Set your own daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately, but increasing one requires a 72-hour waiting period.

📉
Loss Limit

If your losses exceed a set amount, gaming will automatically be paused. This is the most effective way to prevent chasing losses.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, you'll receive an alert and be automatically logged out.

🔔
Reality Check

Pop-up reminders will appear at set intervals showing a quick summary — how long you've been playing, how much you've spent, and your current wins or losses.

🚪
Self-Exclusion

Keep yourself away from the platform for anywhere between 1 day and 5 years. No promotional communications will be sent during this period.

📊
Gaming History

View your full gaming and transaction history at any time. Understanding your own patterns is the first step toward staying in control.

How to Set Responsible Gaming Limits

Log in to your account and set responsible gaming limits in just a few steps:

1
Log In to Your Account

Sign in to 90ok with your username and password.

2
Go to Profile Settings

Click your name in the top-right corner and select "Account Settings".

3
Open the "Responsible Gaming" tab

On the settings page, click the "Responsible Gaming" option.

4
Set Your Preferred Limits

Choose what you need — deposit, session, or loss limit, or self-exclusion — and set the amount or duration.

5
Confirm

Click Save — the limit takes effect immediately and a confirmation email will be sent.

💡 Tips: Set your limits before you start playing — that's the smart move. You can lower them at any time instantly, but increasing them triggers a 72-hour cooling period.

For Family & Loved Ones

Sometimes a family member or friend can see that someone's gaming is becoming a problem — even when the person themselves cannot. If you notice these signs in someone you care about, here's what you can do.

  • Talk to us directly: Lead with concern and care, not anger or blame.
  • Get Informed: Learn about problem gambling so you're better equipped to offer the right support.
  • Seek Professional Help: Encourage them to seek advice from a mental health professional if needed.
  • Let us know: Let the 90ok support team know and we'll take careful action regarding that account.
  • Protect yourself: Supporting a family member with a gaming problem can be emotionally draining — don't hesitate to seek help for yourself too.

Reach our support team at support@90ok.info — you can raise a concern anonymously if you prefer.

Check Yourself

If you answer "Yes" to more than two of the questions below, please seek help.

1
Have you spent more on gaming than you budgeted for?
2
Have you played more than intended in an attempt to recover lost money?
3
Has gaming caused arguments with family or friends?
4
Do you feel restless or irritable when you're not playing?
5
Have you ever been dishonest with someone about how much you've spent on gaming?
6
Is gaming affecting your work or studies?

More than two "Yes" answers Help Center Get in touch.

🆘
Get Help Now

If you feel gaming is getting out of control, don't wait — reach out now.

📧 support@90ok.info 💬 Live Chat Support
Frequently Asked Questions

Responsible Gaming Q&A

What Players Ask Most

Yes — when self-exclusion is active, your account is locked, but your balance remains completely safe. Once the exclusion period ends, your account can be reactivated and your full balance will be available.

Requesting a deposit limit increase triggers a 72-hour cooling period. This waiting period is intentional — it's designed to protect you from impulsive decisions. Lowering your limit, however, takes effect immediately.

If a family member is concerned, they can email support@90ok.info. Our team will handle the matter confidentially and take the necessary steps. Final decisions regarding the account are always made in consultation with the account holder.

Yes, all bonuses and offers apply as normal when using responsible gaming tools. However, during a self-exclusion period, no promotional messages will be sent and bonuses cannot be claimed.

Age verification is mandatory at registration. If a user is later identified as a minor during the verification process, their account will be closed immediately, all data will be deleted, and any deposited funds will be refunded.

Choose how often you want to be reminded — for example, every 30 minutes or every hour. When the time is up, a pop-up will appear showing how long you've been playing, your total wagers, and your net result. You can dismiss it and continue playing.
Safe & Responsible

Play responsibly — keep the fun going

Get started with all of 90ok's responsible gaming features today. Set your limits, stay safe, and enjoy the game.

Register Now Log In
বাংলা