Frequently Asked Questions

90ok FAQ
Answers to All Your Questions

From registration and payments to bonuses, games, and account security — find clear answers to all your 90ok questions right here.

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Registration & Account

Quick Answers

Signing up with 90ok is quick and straightforward. On the registration page enter your mobile number, password, and a few basic details. Then verify with the OTP sent to your number — and your account is ready. The whole process takes just 3 minutes.

You will typically need to provide the following information:
  • Valid Bangladeshi mobile number
  • Full name and date of birth
  • Strong password
  • Email address (optional)

National ID details may be requested later for full verification.

Yes, registration at 90ok is completely free — no fees or charges of any kind. Once registered, you'll receive your welcome bonus right away and can enjoy all available features.

No. Under 90ok's policy, each person may only open one account. Attempting to create multiple accounts may result in all accounts being closed and any balance being forfeited.

Mobile OTP verification is mandatory. Identity verification (KYC) may be required for withdrawals. Completing KYC unlocks faster withdrawals and additional benefits.

The registration form includes a dedicated "Referral Code" or "Invitation Code" field. If a friend or acquaintance has given you a code, enter it there. Using a referral code earns a special bonus for both you and the person who referred you.

First, make sure you're entering the correct mobile number and password, and check that OTP verification has been completed. If the issue persists, Log in Use the "Forgot Password?" link on the page, or Help Center Contact us.

Payments, Deposits & Withdrawals

Quick Answers

90ok supports all popular payment methods in Bangladesh, including:

  • Mobile Pay
  • Nagad
  • Rocket
  • Bank transfer
  • Cryptocurrency (selected options)

For more details, Payment page See here.

The minimum deposit is ৳500 and the maximum is ৳5,00,000 per day. Limits may vary slightly depending on the payment method. On the payment page View the latest information.

Deposits via Mobile Pay, Nagad, and Rocket typically arrive within 2–5 minutes. Bank transfers may take anywhere from 30 minutes to 2 hours. If it takes longer than 30 minutes, Help Center let us know.

Withdrawal requests are typically processed within 15–30 minutes to your mobile wallet. First-time withdrawals may require KYC verification, which could take a little longer.

90ok charges no hidden fees on withdrawals. However, mobile banking providers (Mobile Pay/Nagad/Rocket) may apply their own small fees, which are outside 90ok's control.

Wait 30 minutes first. If the issue persists, contact us with your transaction ID and a screenshot Help Center report it. Our team will resolve it promptly.

Withdrawals can be cancelled while they are "Pending". Once a withdrawal is marked "Completed", it can no longer be cancelled. To cancel quickly, Help Center Contact us.

The minimum withdrawal amount is ৳500. Bonus balances require wagering conditions to be met before withdrawal. Details Terms & Conditions on that page.

Bonuses & Promotions

Quick Answers

After registering on 90ok, you'll receive a welcome bonus. A special match bonus applies on your first deposit. You may also receive free spins and betting credits for the first few days.

Wagering means you must bet your bonus funds a set number of times before withdrawing. For example, a ৳1,000 bonus with 30x wagering requires ৳30,000 in total bets. Once the requirement is met, the bonus is automatically converted to your real balance.

Log in daily and place the required wagers. A set percentage of your net losses will be credited to your account as cashback the following day. This is typically visible on the bonus page or dashboard.
You'll find a unique referral code or link in your account. Share it with a friend. When your friend registers and makes their first deposit, you'll earn a referral bonus — and your friend gets a welcome bonus too. There's no limit to how many friends you can refer.

Yes, most bonuses have an expiry period — usually between 7 and 30 days. If the wagering requirement is not met within that time, the bonus will be forfeited. Always read the expiry terms carefully when claiming a bonus.

Generally, only one bonus can be active at a time. However, some promotional offers can run concurrently. Before claiming a new bonus, make sure to use or cancel any currently active one.

Yes, 90ok has a loyalty program. You earn points the more you play, and reaching higher VIP tiers unlocks special perks — including faster withdrawals, a personal account manager, and exclusive bonuses.

Games & Sports Betting

Quick Answers

90ok offers hundreds of games, including:

  • Slots (500+ titles)
  • Live Casino (Baccarat, Roulette, Blackjack)
  • Fishing Games
  • Crash Games
  • Sports Betting (cricket, football, kabaddi & more)

Details Games page See here.

Absolutely. 90ok is fully mobile-friendly. All games can be played on both Android and iOS devices via browser or app — no additional software installation required.

You can bet on 20+ sports including cricket, football, tennis, badminton, kabaddi, and basketball. Live betting is available for major tournaments such as the IPL, World Cup, and Premier League. on the Sports Betting page Learn more.

Yes. All games on 90ok use third-party audited RNG (Random Number Generator) technology, ensuring completely fair outcomes. Only games from licensed providers are available on the platform.

Bengali-speaking dealers are available at select live tables, and the interface can be viewed in Bengali. On the Popular Games page Browse the Live Casino listings.

Most games automatically save your session if you get disconnected. When you log back in, you'll pick up right where you left off. If a bet was being processed when the issue occurred, Help Center let us know.

The minimum bet for Sports Betting generally starts at ৳50. Limits may vary depending on the sport and market. on the Sports Betting page View details.

Account Security

Quick Answers

on the login page Click the "Forgot Password?" link. Enter your registered mobile number — you'll receive an OTP. Use the OTP to set a new password.

You can enable 2FA from the "Security" section in Account Settings. Both mobile OTP and authenticator app methods are supported. Keeping 2FA active significantly improves your account security.

Change your password immediately and Help Center let us know. Our security team will investigate your account promptly. If needed, your account can be temporarily locked.

Yes. 90ok uses SSL encryption and advanced data protection technology. Your personal information is never shared with third parties. For more details, see our Privacy Policy on this page.

Help Center Submit a request to close your account. Make sure to withdraw your balance before doing so. Once closed, identity verification will be required to reopen it.

Always visit 90ok.info directly. Do not click on any unknown links. 90ok will never ask for your password via SMS or email. If you receive any suspicious communication, Help Center let us know.

Responsible Gaming

Quick Answers

Yes. You can set daily, weekly, or monthly deposit limits from your account settings. Betting limits and session time limits can also be configured. Responsible Gaming page are available.

Account Settings or Help Center you can self-exclude for a set period — anywhere from 30 days to permanent. While self-exclusion is active, you will not be able to log in to your account.

No. 90ok strictly enforces an 18+ policy. Age is verified during registration, and ID may be requested in suspicious cases. Accounts belonging to minors are closed immediately.

Responsible Gaming page helpful links and advice. Our support team can also assist you with self-exclusion or account breaks. Know your limits and play for fun.

A cooling-off period is a temporary break during which you can suspend your own account — anywhere from 24 hours to 6 months. This can be done via Settings or through the Help Center can be used for this.

Learn more about 90ok

90ok is one of Bangladesh's most popular online gaming and Sports Betting platforms. From registration to payments, bonuses, and games — everything is kept transparent and straightforward. This FAQ page is designed to help you find answers to any question on your own.

Thousands of Bangladeshi users play games and enjoy Sports Betting on 90ok every day. The platform runs entirely in Bangla, so there's no language barrier. Transactions are also hassle-free, with easy payments through Mobile Pay, Nagad, and Rocket.

Please note: 90ok is committed to responsible gaming. Play for fun — never gamble under pressure or when facing financial difficulties. Set your limits and stay in control.

Still have questions?

If you can't find the answer you're looking for on this FAQ page, our 24/7 support team is always ready to help. Reach us via live chat, email, or phone. Most issues are resolved in an average of just 3 minutes.

90ok's Help Center Access video tutorials, step-by-step guides, and live chat support. There's also a dedicated onboarding guide for new users to help you get started on 90ok with ease.

Join 90ok Now

Join thousands of Bangladeshi players. Register, claim your welcome bonus, and start playing today.

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